The Process Ref Culture Club

"Without a process, you have a complaint session.  Without a process ref, the extroverts take over during the meeting and the introverts undermine everything after the meeting."

I have said these words to many, many people - and they all have agreed.

If you are listening to complaints "all day long" and not getting to the work you really want to be doing, it's because you don't have a process.  If you are holding meetings that don't ever produce results, it is likely because you either don't have a process or you aren't protecting it.  Finally, if you are tired of these things happening, then it's probably time for you to try something new.

How It Works:

• For $100/month, your electrical contracting firm gets a seat in the Club.  This works by territory so you are not in a meeting with your competitors.  There will be a maximum of 12 members.
• When someone (including you) wants to make a change within your organization, send them to the monthly meeting with a pre-filled A3 (or whatever process you use).  
• Each month, we will review the A3 with one of the members.  They will receive feedback from the other members .  Joel will Process Ref the meeting.

The rest of the story: This is a great way to support people and help them achieve the change they would like to see in your organization.  Another benefit is that it qualifies complaints.  If someone isn't willing to fill in an A3, then you know they weren't that serious about the change initiative in the first place.  Pretty soon, you'll only be talking about things that are actually important to people.  That's a lot of time and energy that you're going to get back!